Shipping & Returns

Shipping

Unique the label orders are delivered by the shipping company: Trunkrs. Our warehouse team processes and packs orders quickly to offer same day delivery.

If you order before 12:30 o'clock, the order will be dispatched on the same day and delivered the next day. The orders placed after friday 12:30 till Sunday are shipped on Monday.

We offer free shipping on all orders above €49,99. For orders below €49,99 we charge €4,95.

Returns

HOW CAN I RETURN MY ORDER?

If your UNIQUE purchase isn’t working our for you, we’re more than happy to accept it for return as long as your item is in original condition (including packaging and labels attached and no visible signs of wear). You can return your ordered items within 14 days after delivery. You can only return unworn items in their original state including all labels and packaging. This also counts for sale items.

When we conclude that an item is worn, damaged or washed we will not process the return. This also regards items are not in original packings and without labels attached.

To return your items, use the address found on the return form included in your package. Please ensure that the original orderconfirmation and a filled in return form is added to the package.

CAN I EXCHANGE MY ORDERED ITEM FOR ANOTHER SIZE/COLOR?

You can exchange your ordered items for another color or size. You can easily let us know by filling in the returnform. When the requested size and colour is available, you will receive your exchange within 2-3 business days.

WHAT ARE THE COSTS FOR A RETURN?

We do not cover the costs for returns. When you return your order; we do strongly advise to send your package including a track & trace to ensure that we will receive the package.